Seamless Transition to Alternative Cloud Storage

The transition involves installing a Triofox Silver Agent on the file server, which then allows for two-way synchronization between the existing file system and the new cloud storage solution, ensuring a smooth migration without operational interruptions.

Yes, transitioning from Citrix ShareFile to our platform, either Triofox or CentreStack, is designed to ensure feature parity or improvement, particularly in file sharing and notifications. We aim to provide a seamless transition experience with enhanced functionalities.

In CentreStack, you can subscribe to notifications for specific folders. We are considering enhancing our system to allow more granular control over notifications, such as uploads only, to prevent notification numbness.

Currently, managing folder permissions and notifications at a group level is under consideration for enhancement. This feature would allow for more efficient management and a better user experience.

When using Wasabi as your backend storage, encryption is automatically handled on the Wasabi side. All data saved to their storage is encrypted, ensuring your data's security without additional steps on the central stack side.

If you encounter issues with permissions or syncing, do not make further changes and wait for the support team's feedback after they have reviewed the trace logs. This approach helps prevent complicating the issue before the development team identifies the root cause.

Yes, by installing the Triofox Silver Agent on your file server, you can select which folders to sync, enabling a bi-directional synchronization to see how your files will appear in the new system.

The license count is global across your account. Adding a single user to another tenant only consumes one additional license from your total available licenses, making it cost-effective for adding users across multiple tenants.