CASE STUDY #1 - When file sync and share doesn't work
File Sync and Share is a good solution for personal users because a single user rarely modifies files on two or more devices at the same time, so conflicts can arise. However, in enterprises with multiple locations and branch offices, file synchronization and sharing poses a problem.
One story we heard was that a potential customer was using Egnyte as a file server solution. An employee changed a file in a branch office. However, that file could not be synchronized with another branch. Unable to synchronize the latest version, another employee used an outdated file for an outbound communication as part of a tender process that later failed. During the post-mortem analysis, the decision was made to try Azure Files as an alternative.